This Privacy Notice explains how we at Avid Insurance Services Limited use the personal information which we collect about you when you deal with us.
What information do we collect about you?
We collect and hold personal information about you, including your name, email address(es) and telephone number(s) when:
As well as collecting personal information from you directly, we may also obtain it from the firm which employs you or from publicly available data sources.
How will we use the information about you?
We will only use the personal information we collect to provide the service(s) which you or your firm asks us to provide.
Will we share your information with anybody else?
We may share your personal data with other parties in order to provide service(s) to you, in particular providers of IT and system-administration services, subcontractors and our professional advisers. However, these parties are only permitted to use your personal data for the purposes we specify. We also require them to respect the security of your personal data and to treat it in accordance with the law.
On what legal bases do we process your information?
In the vast majority of cases, the processing we undertake is necessary to fulfil the contract your firm has taken out with us, or a contract your firm is contemplating taking out with us.
If you do not wish to receive information or details of our other services, you can ask us to remove your name from the appropriate mailing list by using the ‘How to contact us’ details below, or by using the 'unsubscribe' feature in our email communications.
We do not use any automated decision-making processes when providing any of our services.
Transferring your data outside Europe
As part of our service provision, some of the data which you give to us may be transferred to countries outside the European Economic Area (EEA).
Please contact us using the ‘How to contact us’ details below if you would like further information on the specific safeguard we use when transferring your personal data outside the EEA.
You have certain rights under data protection law in relation to your personal data. Depending on circumstances, these may include the right to:
Should you wish to exercise any of these rights, please contact us as shown below in ‘How to contact us’.
We will only keep your personal data for as long as it is necessary to fulfil the purpose(s) for which we collected it. Our retention periods are determined by the nature and sensitivity of the personal data held, the potential for harm caused by its unauthorised use or disclosure and whether it is possible for us to achieve our objectives in another way.
We keep our Privacy Notices under regular review and we will contact you using the contact details that we hold to tell you about any changes. This Privacy Notice was last updated on 25 May 2018.
You have a right to lodge a complaint about the way we handle, or have handled, your personal information with the Information Commissioner’s Office (ICO), the UK’s data protection supervisory authority. The ICO can be contacted in a number of ways:
However, before contacting the ICO, we would be grateful if you would get in touch with us first, using the 'How to contact us' details below, so we can attempt to resolve the issue.
How to contact us
Please contact us if you have any questions about our Privacy Notice, the information we hold about you or any other data protection issue:
Or write to The Managing Director, Avid Insurance Services Limited, 20 St Dunstans Hill, London. EC3R 8HL.